Privacy Policy

Privacy Policy — Isoclipz

Last updated: 23/11/2025

Isoclipz (“we”, “our”, “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us, or purchase our products.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

a) Information you provide directly

• Name
• Email address
• Phone number (if entered)
• Any message sent via our contact form
• Billing and shipping details when placing an order

b) Automatically collected information

When you browse our website, we may collect:

• Device information
• Browser type
• Pages viewed
• IP address
• Basic cookie data used for website functionality

(This is standard for most websites, even without analytics tools.)

c) Payment information

Payments made through our website are processed securely via Square.

We do not see or store your full credit card details.

Square handles all payment information in accordance with their security standards.

2. How We Use Your Information

We may use your information to:

• Process and fulfil orders
• Communicate with you about your order or enquiry
• Provide customer support
• Improve our website and product offerings
• Maintain business records
• Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. How We Store and Protect Information

We take reasonable steps to protect personal information from:

• Unauthorised access
• Misuse
• Loss
• Modification or disclosure

Information is stored securely using reputable hosting and service providers.

4. Sharing of Personal Information

We may share personal information with:

• Square (payment processing)
• Our website hosting provider
• Delivery services (for orders requiring shipping)
• Professional advisors (accountants, legal if required)

These third parties only receive the information necessary to perform their services and are required to keep it confidential.

5. Cookies

Our website may use cookies to:

• Enable basic site functionality
• Improve user experience
• Remember cart or form inputs

You can disable cookies in your browser settings, but some features may not work correctly.

6. Access & Correction

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct incorrect or outdated information
• Request deletion of your information where legally possible

Requests can be made using the contact details below.

7. Third-Party Links

Our website may contain links to external sites.

We are not responsible for the privacy practices of those websites.

8. Children

Our website is not intended for children under 16, and we do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will always be posted on this page with the latest revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Isoclipz

Email: sales@isoclipz.com.au]

Location: NSW, Australia