Terms & Conditions

Terms & Conditions — Isoclipz

Last updated: 23/11/25

Welcome to Isoclipz.

By accessing or using this website, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website.

These Terms apply to all visitors, customers, and users of the site.

1. General Information

This website is operated by Isoclipz (“we”, “our”, “us”).

We are located in NSW, Australia.

We reserve the right to update or modify these Terms at any time.

The latest version will always appear on this page.

2. Use of the Website

You must use this website for lawful purposes only.

You agree not to:

• Interfere with the website’s security or functionality
• Upload malicious code or harmful content
• Attempt to access restricted areas or data
• Use the site for fraudulent or abusive behaviour

We may suspend or terminate access for any misuse.

3. Product Information

We make every effort to ensure product descriptions, images, specifications, and pricing are accurate.

However, minor variations may occur.

We reserve the right to:

• Correct errors
• Update product information
• Change pricing at any time

If an error affects your order, we will contact you before processing it.

4. Orders & Payments

Orders placed through the website are offers to purchase our product.

We reserve the right to:

• Accept or decline orders
• Cancel orders due to error, supply issues, or suspected fraud

Payments

Online payments are securely processed through Square.

We do not store or have access to your full payment details.

By placing an order, you confirm that:

• The payment method is yours
• All information you provide is accurate
• You are legally authorised to make the purchase

5. Shipping & Delivery

Delivery times provided on the website are estimates only.

We are not responsible for delays caused by:

• Postal services
• Couriers
• Adverse weather
• Incorrect delivery information provided by the customer

Risk of loss passes to you once the order is handed to the carrier.

6. Returns, Refunds & Australian Consumer Law

Your rights are protected under the Australian Consumer Law (ACL).

You are entitled to a replacement or refund if the product:

• Is faulty
• Is not as described
• Has a major defect

We do not offer refunds for change of mind, unless stated otherwise in our Refund Policy.

Full details are provided in our Refund & Returns Policy.

7. Intellectual Property

All content on this website is owned or licensed by Isoclipz, including:

• Images
• Text
• Logos
• Product descriptions
• Graphics
• Layout and design

You may not copy, reproduce, modify, or distribute any content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential loss
• We are not responsible for misuse or improper installation of our product
• We do not guarantee the website will be error-free or uninterrupted

Nothing in these Terms limits your rights under the ACL.

9. Third-Party Services

Our website may interact with third-party providers such as:

• Payment processors (Square)
• Shipping carriers

We are not responsible for the practices or policies of third-party services.

10. Privacy

Your privacy is important to us.

Our Privacy Policy explains how we collect and handle personal information.

By using this site, you agree to our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes will be handled in NSW courts or tribunals.

12. Contact Us

If you have any questions about these Terms, you can contact us at:

Isoclipz

Email: sales@isoclipz.com.au

Location: NSW, Australia